When we improve our sales skills, it leads to an increase in revenues and customer service satisfaction. In Understanding the Sales Cycle you will learn the steps in the customer buying cycle, the customer's decision-making process and the steps in the sales process to find your areas of improvement in today's selling environment. (4 hours)
Online post-exam included in pricing.
This course qualifies for IAIP Education hours for DAE and CIIP designations.
Student guide is for use at an instructor-led event.